Post Name Customer Service Executive – Network Operations Date September 21, 2023 Short Info. Tata Communications is inviting applications for the position of Customer Service Executive – Network Operations Here you are given complete information about the job. Must read the complete article for complete information.
Tata Communications Recruitment 2023 Overview
| Company Name | Tata Communications |
| Post Name | Customer Service Executive – Network Operations |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Telecommunications |
| Location | Bangalore |
| Category | Retail |
| Official Website | Tata Communications |
| Salary | UPTo 4.0LPA + Incentives |
About Tata Communications Company
Tata Communications provides solutions for carrier and voice services, from conferencing to call centers to business support applications. We offer comprehensive services that enable a fast, easy and efficient transition to next-generation mobile services.
Why Should You Join
Tata Communications offers excellent job security, work-life balance, learning and work culture. Additionally, the work is more flexible and there is no micromanagement.
Responsibilities :
Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability Ensure necessary coordination on certification field level testing Coordinate with the technical teams for new enhancements issue resolution Set up configurations number of fibre pairs in the cable capacity landing stations Manage the complete capacity distribution and traffic activation on the cable system Track and monitor the environment performance to ensure minimal interruption to network transmission and or network switches Lead drive and monitor all maintenance .
Education Requirement :
Bachelor’s Degree
Skills Requirement
- Familiarity with telecommunications technologies and systems to effectively address customer inquiries and troubleshoot issues.
- Excellent verbal and written communication skills to interact with customers professionally, understand their needs, and convey information clearly.
- Listening attentively to customers to fully comprehend their issues and gather relevant information for problem resolution.
- Skills in resolving customer disputes and conflicts in a diplomatic and satisfying manner.
Location
Bangalore, India
How To Apply For a Tata Communications Customer Service Executive – Network Operations
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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