Post Name Escalation Specialist Date September 21, 2023 Short Info. Amazon is inviting applications for the position of Escalation Specialist Here you are given complete information about the job. Must read the complete article for complete information.
Amazon Recruitment 2023 Overview
| Company Name | Amazon |
| Post Name | Escalation Specialist |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | E-commerce |
| Location | Bangalore |
| Category | Retail |
| Official Website | Amazon |
| Salary | UPTo 4.0LPA + Incentives |
About Amazon Company
Why Should You Join
Responsibilities :
• Provide support to delivery partners on route and customers receiving shipments or services from Amazon by investigating and troubleshooting issues using internal tools.
• Assess and prioritize upcoming cases and collaborate with crisis management
• Manage telephone communications and facilitate information flow between various internal and external customers (distribution partners/delivery service providers/operations managers/customer service partners/Amazon customers)
• Write clear and concise reports in a timely manner to senior management and stakeholders The successful candidate will exemplify Amazon’s goal of being the most customer-centric company in the world and will have legendary customer service, good judgment and a talent for learning new technology. The key requirements for this role are to demonstrate ownership, customer obsession and concise verbal and written skills. Shift work (10 hours), possibly nights, weekends and holidays is required. You must be willing to support any schedule on our DAY, NIGHT or MIXED shifts.
Education Requirement :
– Graduation with command on Hindi & English
Skills Requirement
– 1 year experience in customer service
– Speak, write and read fluently in English
– Experience working with Microsoft Office products and applications
– Work flexibly/in shifts/in the work area, including weekends, nights and/or holidays
– Experience with payment or online shopping
Location
Bangalore, Karnataka
How To Apply For a Amazon Escalation Specialist
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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