Reliance Jio Recruitment 2022 – Advisor Voice – 12th Pass Job In Nasik

Job Title: Operations Manager

Salary Package: ₹15,000 – ₹25,000 a Month

Company Name: Reliance jio

Job Location: Nasik, Maharashtra

Qualification : Bachelor’s Degree

Job Info: 

      • 1. Manage all customer interactions as rostered within parameters
        2. Demonstrate ownership on calls when contacted by customer
        3. Respond to all customers in appropriate tone and language
        4. Offer a solution-based approach for all customer interactions
        5. Educate the customer at every given possible opportunity
        6. Ensure updation of product, system, process and policy knowledge
        7. Adhere to rostered timing, scheduled shifts and activities
        8. Capture customer details and data relevant to the call or service
        9. Resolve customer queries within agreed timelines
        10. Manage outbound campaigns as per business requirement
        11. Increase, develop and retain customer base through relationship
        building and service
        12. Follow all contact center policies, procedures, code of conduct and
        legislative requirements

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