Job Title: Service Delivery Officer
Salary Package: ₹20,000 – ₹40,000 a Month
Company Name: Kotak Mahindra Bank
Job Location: Nadiad, Gujarat,
Qualification : Bachelor’s Degree
Handling personalized service requests of customers.
- Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
- Coordination with CPC/RPC/Investment desks for account opening of customers.
- Managing complaints of customers and ensuring their resolution within TAT.
- Developing and maintaining banking relationships with a select group of high net worth customers
- Excellent communication skills with customer service orientation
- Courteous and polite.
- Good knowledge of Microsoft excels.
Understanding of banking norms and processes.