Job Title: Customer Service Executive
Salary Package: ₹22,000 – ₹32,000 a Month
Company Name: Tata Communications
Job Location: Ahmedabad, Gujarat
Qualification : Bachelor’s Degree
Job Info:
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Tracks and monitors the environment performance to ensure minimal interruption to network transmission and/or network switches. Ensuring compliance with all regulatory stipulations within the region. Represent interests of TCL in the cable consortiums (IMEWE, SEAMEWE etc.)To lead, drive and monitor all maintenance and cost savings activities related to facilities including facility maintenance and thereby ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability, both in terms of operations and capital investments. Some roles within this group may manage marine cables and network equipment maintenance, international real estate management .Has enough knowledge within Telecom Network Operations and Maintenance to allow them to apply their knowledge efficiently and work productively with broad instruction. Regularly participates in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within Telecom Network Operations and Maintenance. Works under direct supervision.Purpose – Broad objective of the roleOperating Network – Key ExternalOperating Network – Key InternalSize and Scope of Role – FinancialSize and Scope of Role – No. of direct reportsSize and Scope of Role – Total team sizeSize and Scope of Role – Other size parametersMinimum qualification & experienceOther knowledge/skillsKey ResponsibilitiesTechnical CompetenciesKnowledge / SkillsCommunication Skills
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