Starbucks Careers – Shift Supervisor – Job For Freshers

Job Title: Shift Supervisor

Salary Package: ₹20,000 – ₹35,000 a Month

Company Name: Starbucks

Job Location: Nagpur, Maharashtra

Qualification : 12th Pass

Job Info:

        • Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks.
        •  Anticipates customer and store needs by constantly evaluating environment and customers for cues.
        • Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team.
        • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
        • Provides feedback to store manager on partner performance during shift.
        • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
        • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
        • Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs.
        • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.
        • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.
        • Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
        • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
        • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.

        Summary of Experience & Education

        • Minimum 1 year of experience of handling a team in a retail setup
        • Minimum education qualification – 12th / Diploma +

        Click Here :Apply Now

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