Job Title: Intern
Salary Package: ₹18,000 – ₹25,000 a Month
Company Name: OyoCSM
Job Location: Gurgaon, Haryana
Qualification : 12th Pass
Job Info:
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- Intern will be the single PoC from OYO for all property owners in that cluster. He/she will be responsible for driving business performance, maintaining relationship with owners, driving customer experience, resolving owner escalations and owning operations delivery for existing properties in the cluster.
- Drive line sales through various means from existing OYO clients
- Help generate revenue by driving occupancy and ensuring availability of sellable rooms
- Ensure collection of accounts receivable/outstanding amount from clients/accounts
- Maintain and review monthly sales tracker of accounts and targets
- Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
- Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
- Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
- Manage daily operations of various SMART hotels and ensure adherence all OYO operational procedures and guidelines
- Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
- Resolve issues arising between property owners, customers & internal team
Desired Candidate Profile
Minimum 0 to 7 Years of Experience
Experience in hotel industry would be an added advantage
Bike is mandatory
Kindly Note
- Interns should have their own laptops.
- Bike is Mandatory
- This internship is for 6 months from work from office only
- Field work required.
- 6 days working.
- Monthly Stipend(15 K Including 10% deduction+ performance-based incentives)
- Intern will be the single PoC from OYO for all property owners in that cluster. He/she will be responsible for driving business performance, maintaining relationship with owners, driving customer experience, resolving owner escalations and owning operations delivery for existing properties in the cluster.
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