Officer/ Executive – Customer Service – Delhi – Indigo Airlines

Job Title: Customer Service

Salary Package: ₹18,000 – ₹25,000 a Month

Company Name: Indigo Airlines

Job Location: Delhi

Qualification :  12th Pass

Job Info: 

  • Job purpose:

    To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

    Key responsibilities and accountabilities:

    Assist customers through all procedures related to arrivals & departures in the following activities.

  • ·        Confirm the ETA of the flight from OCC or System (Navitaire).

    ·        Take the bay no. from Apron and convey it to all the stations on R.T.

    ·        Ensure that you are at the bay D-20 mins with all the equipments required.

    ·        Note down the Touch down and Chocks and convey it on R.T.

    ·        Allign the ramp properly.

    ·        Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.

    ·        Check the cleaning and take the boarding clearance from the Cabin crew and announce it on R.T.

    ·        Make sure loading is done as per Loading Instruction Report given by the Load and Trim staff.

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