Customer Service Associate – Noida Uttar Pradesh Job

Job Title: Customer Service Associate

Salary Package: ₹18,000 – ₹28,000 a Month

Company Name: Amazon

Job Location: Noida, Uttar Pradesh

Qualification :  12th Pass

Job Info: 

  • An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.  This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.  Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

    Knowledge and Skills Required

    Communication Skills:
    • Excellent communication skills (written and verbal)
    • Ability to communicate correctly and clearly with all customers
    • Excellent documentation skills
    • Good comprehension skills – ability to clearly understand and state the issues customers present
    • Ability to concentrate – follow customers issues without distraction to resolution
    • Good composition skills – ability to compose a grammatically correct, concise, and accurate written response
    • Work successfully in a team environment as well as independently

    Computer Knowledge/Skills:
    • Ability to use a desktop computer system
    • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
    • Excellent typing skills
    • Demonstrates understanding of the Internet, website, and competitor websites
    • Demonstrates an ability to successfully navigate websites
    • Demonstrates a proficient knowledge of email applications
    • Demonstrates an ability to learn in various media
    • Ability to successfully adapt to changes in the work environment

Click Here : Apply Now

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