Job Title: Sr. Executive | Tele Servicing
Salary Package: ₹18,000 – ₹25,000 a Month
Company Name: IndiaMart
Job Location: Noida, Uttar Pradesh
Qualification : Bachelor’s Degree
Job Info :
Position holder will be an individual contributor
Build and manage productive, professional relationships with clients using telephonic and/or video conversations
Ensure clients are using and deriving benefit from IndiaMART
Ensure products/services in client’s e-catalog are accurately defined
Prompt resolution of client complaints
Assist the field sales team in achieving revenue and client retention targets by systematic follow up & time bound closures
Daily 10-12 meaningful telephone/video calls with client
1 – 4 years
tele caller, business development, Client Services, tele sale, inside sale, Customer Acquisition, customer handling, Business Process Outsourcing (BPO), Voice Processing,
- Client handling and application of Tele-sales techniques.
- Active listening and understand the business contexts of clients.
- Good Verbal and written communication.
- Ability to work independently.