Front Office Executive Job Vacancy In Noida | 12th Pass Freshers Job In Noida | Noida Company Job 12th Pass 2022

Job Name: : Front Office Associate

Salary:  ₹18,000 –₹22,000 per month

Company Name: Aatish Management Consultants

Location: Noida, Uttar Pradesh

Qualification: 10th, 12th, Graduation

Language: English/Hindi

Job Info – 

      • Register guests and assigns rooms. Accommodates special requests whenever possible.
      • Assists in pre-registration and blocking of rooms for reservations.
      • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
      • Understands room status and room status tracking.
      • Knows room locations, types of rooms available, and room rates.
      • Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.
      • Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
      • Knows the location and types of available rooms as well as the activities and services of the property.
      • Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day use rooms.
      • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
      • Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
      • File room keys ( only for manual room key hotels)
      • Knows how to use front office equipment.
      • Process guest check-outs.
      • Performing cashier related functions like posting charges to guest accounts, raising paid out’s, currency exchange,
      • Follows procedures for issuing and closing safe deposit boxes used by guests.
      • Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
      • Uses proper telephone etiquette.

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