Job Title: Senior Manager I
Salary Package: ₹20,000 – ₹38,000 a Month
Company Name: Flipkart
Job Location: Lucknow, Uttar Pradesh
Qualification : Bachelor’s Degree
Job Info:
Our core values define our identity and form the basis of our actions and reflect in everything that we do at Flipkart. Values enable us to shape the desired organizational culture in which each Flipster can thrive and be at their best.
- What you’ll do:
- Lead a large Fulfilment centre with 1500+ employees and be accountable for for end to end planning, operations and performance management of the facility
- Accountable for performance metrics on Customer experience, Reliability, Cost and Process controls. Identify root causes / improvement areas and work collaboratively to improve performance
- Strategize the implementation of the business plan by communicating goals and managing staffing and scheduling, assigning duties and overseeing workloads in order to achieve Outbound Function goals
- Identify patterns, analyze trends, assess and understand events, integrate information from teams (Site & Central Teams) to ensure forward planning and prevent or minimize impact on performance
- Drive the selection and implementation of process improvement & cost optimization projects by analyzing the Performance Metrics with a vision to enhance customer experience
- Identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of on roll team members
- Balance the short term and long-term goals and drive right decision making and performance culture
- Lead all communication and collaboration with cross functional teams to maximize the Outbound Performance
- Continually raise the bar on quality and safety standards in the Fulfilment centre
- Ensure the execution of Operations in line with SOPs
- Adhere to Company standards and policies in addition to all regulatory requirement
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Click Here : Apply Now
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