Etech Global Services Careers – Customer Experience Specialist Posts

Job Title: Customer Experience Specialist

Salary Package: ₹18,000 – ₹22,000 a Month

Company Name: Etech Global Services

Job Location: Gandhinagar, Gujarat

Qualification : Bachelor’s Degree

Job Info:

        • Take and engage chats to prospective customers in the designated market areas to qualify leads and explain the type of service or product offered
        • Respond to multiple inbound chats; gather and verify required information as appropriate.
        • Communicate with current and prospective customers using the Internet and different software to give information and answer questions regarding current promotions and new or upgraded products.
        • Quote prices and encourages customers to buy. Secures and places orders with others for filling and arranges delivery dates. Enter names, addresses, purchases, and reactions of prospects solicited into a computer database system.
        • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
        • Prepare a report on sales activities – Sales Tracker Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
        • Be flexible in an environment by championing and embracing change.


        • HSC or above; age 18+
        • Be Flexible in working hours which is a must
        • Comfort with and knowledge of how to use Microsoft Office, email etc.
        • Excellent oral and written communication skills; An unerring attention to detail
        • The ability to multi-task answering numerous chats and navigating smoothly between chat and email
        • A professional demeanour with the ability to take ownership of every chat and email and find a solution for every customer
        • The ability to think on your feet in a fast-paced environment where messages over chat and email come fast and furious
        • Experience working

    Click Here : Apply Now

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