Domestic Voice Process Job Openings – 12th Pass Job For Fresher 2023

Job Title: Hindi Voice Process

Salary Package: ₹18,000 – ₹28,000 a Month

Company Name: Network18

Job Location: Hyderabad, Telangana

Qualification : Any Graduate

Job Info:

KFintech is hiring for its domestic voice process for its growing shareholder and investors.

Job Description

1. Answer incoming calls OR respond to customer emails

2. Management and resolve customer complaints

3. Identify and escalate issues to supervisors

4. Provide product and service information to customers

5. Research required information using available resources

6. Research, identify and resolve customer complaints using applicable software

7. Document all call information according to standard operating procedures

8. Recognize, document, and alert the management team of trends in customer calls

9. Follow up customer calls where necessary


Job Specification

1. Bachelors or Post Graduation is required

2. Candidate can be Fresher/Experienced.

3. Experienced candidates must have relevant work experience in Domestic/international voice process/BPO

4. Candidate must have good command/proficiency in both English and Hindi

5. Proficient with MS Office (Excel, Word, PowerPoint)

6. Candidate should have a Laptop/Desktop (Not Mandatory) and Wifi Connection (Mandatory)


Working Hours

  • Monday to Friday, 09:00am to 06:00pm
  • Alternate Saturdays are off and all Sundays are off
  • Work From Office

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Subject – Domestic Voice Process

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