Job Title: Customer Service
Salary Package: ₹18,000 – ₹25,000 a Month
Company Name: Apertum online
Job Location: Mumbai, Maharashtra
Qualification : Graduate
Job Info:
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- Dealing with client questions on Web Chat, E-sends and Social Media
- Instruct current and possible clients with item and administration data
- Keep up with exact client records
- Distinguish and heighten need issues to the Team Leader and Ops Team
- Effectively partake in group gatherings
- Key Performance Indicators:
- Handle all questions in a pleasant, proficient way
- Test and investigate client questions, and give a reasonable and palatable arrangement
- Instruct clients on administrations and cycles
- Raise any issues to the Team Leader
- Accomplish concurred KPIs and Objectives
- Stick stringently to move plans
- Stick to set down inside approaches, systems and cycles
- Work cooperatively with the group
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