Job Title: Customer Service Executive
Salary Package: ₹18,000 – ₹25,000 a Month
Company Name: Muthoot Finance
Job Location: Chandigarh
Qualification : Bachelor’s Degree
- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
- Generate business and leads for new loans from new customers Handle branch walk-ins for business generation Generate referrals through existing customer base and walk-ins.
- Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
- To handle customer requests and complaints and take it to closure. Understand the need of the customer and cross sell other products accordingly.
- Generate business and leads for other products like insurance, NCDs, gold coin etc. Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily .