Job Title: Team Manager
Salary Package: ₹25000 – ₹32,000 a Month
Company Name: Amazon
Job Location: Coimbatore, Tamil Nadu
Qualification : Bachelor’s Degree
Job Info:
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- A Team Manager in our Amazon Development Center sets the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels.
Key responsibilities include:
People Management:
• Leading and developing a team of 20-30 associates; responsible for the overall direction, performance management, coordination and evaluation of the team.
• Actively participate in and drive the continuous improvement culture through ‘kaizen’ and lean projects. Identifying and eliminating barriers to accuracy, productivity, and quality.
• Carrying out supervisory responsibilities in accordance with Amazon’s policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution.
• Mentoring and act as a resource to new managers and expedite their learning curve also devise action plan to develop and groom associates into future CS Managers
- A Team Manager in our Amazon Development Center sets the vision, direction, and culture of their teams by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels.
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