Amazon Job Openings In Haryana For Operations Manager

Job Title: Operations Manager

Salary Package: ₹22,000 – ₹35,000 a month

Company Name: Amazon

Job Location: Manesar, Gurugram

Qualification :  Bachelor’s Degree

Job Info:

Amazon – where builders can build! We’re looking for a smart, customer-obsessed innovators and owners to join our Operations Team.

Purview of an Operations Manager:
Manager-II, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements and drive them through to completion.

Responsibilities include, but are not limited to:

  • Managing a shift and continuously identifying opportunities to improve shift performance and owning the associated change management.
  • Managing key daily performance metrics to drive team performance and business results.
  • Identifying the business impact of trends and making data backed decisions.
  • Communicating with internal and external customers (Finance, Ops Excellence, Fulfillment Centers, Last Mile stations)

Key job responsibilities

  • Drive continuous learning and process improvement culture change through best practice sharing, vocal advocacy, and visible hands-on leadership.
  • Lead the learning, training and development for all the associates, process experts and managers in the positive correlation between customer experience and productivity
  • Excellence implementation. Create and deploy a learning calendar and ensure 100% compliance
  • Provide Strategic vision for the Operations Excellence program for project selection, scope, definition, and performance to ensure alignment with business strategy
  • Drive tactical execution of key initiatives building and managing the road map to achieve the Operation Excellence team’s vision.
  • Support process improvements, best practice sharing, and standardization across all Amazon Logistics processes using Lean principles.

BASIC QUALIFICATIONS

BASIC QUALIFICATIONS

  • Bachelor’s degree with 4-6 years of work experience.
  • Creative and analytical problem solver with a passion to provide excellent customer service.
  • Should be flexible to adapt to a 24 x 7 operating environment
  • Ability to pull data from databases (using Excel, Access, SQL and/or other data management systems).

Click Here : Apply Now

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