Airtel Recruitment 2022 – Airtel Career – Alliance Manager Posts

• • • • • Self-learning and certifications on prominent security technologies viz end point , DLP, User Security, Data center & Cloud Security, SOC etc.
        • Working with partners/cross functional teams for development, testing and end to end process stitching and Process Document creation for any new product variant/service.
        • Managing customer NOC/SOC , customer End point security , DLP , Firewall
        • Conducting MBR/ QBR with customer & create action plan , close all open points.
        • Managing Sev 1 , 2 ticket along with partner.
        • Managing Transition , HOTO Process from old partner to new partner , conducting training for up scaling NOC/SOC Engineers.
        •  Documentation, updating network schematics, knowledgebase etc.
        • Governance and sustenance review with customer & partner.
        • Bring innovation to maximize benefits of  IT to Biz and make it differentiator for Airtel.
        • Periodical performance review on KPIs with strategic partners
        • Effectively manage Network / Security outsource partners for ensuring effective service delivery for Customer.
        • Managing compliance as per customer ISMS/ BCMS Policy.
        • Ensure adherence to all central documentation, policies, and procedures. review periodically
        • Cater to multiple regulatory requirements of customer as at the same time within the available IT infrastructure
        • Work towards Customer SAT- NOC /SOC MSS delivery
        • Security Compliance & IT audit. Also close co-ordination with Strategic Partner and work for Customer Satisfaction.

Click Here : Apply Now