Xpressbees Job Openings 2022 – Customer Support Executive Job

Job Title: Customer Support Executive

Salary Package: ₹15,000 – ₹22,000 a Month

Company Name: Xpressbees

Job Location: Pune, Maharashtra

Qualification : 12th Pass

Job Info:

        •     Supporting a network of customers and e-commerce clients to ensure smooth logistics
        •     Interacting with customers / clients on calls handle their queries and escalations, handle complaints, troubleshoot problems and provide information.
        •     Assist customer/client in tracking missing and delayed shipments
        •     Respond to customer’s/ client’s service issues, queries
        •     Handling escalations
        •     Co-ordinate with operations team and resolve complaints within TAT.
        •     Maintaining documents and reports in-regard with the queries received, escalated and solved.
        •     Tracking of shipments

        Key Competencies:

        • Verbal and written communication skills
        • Listening skills
        • Problem analysis and problem solving
        • Customer/ Client service orientation

    Click Here : Apply Now

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