Wipro Recruitment 2022 – Customer Service Representative – Job For Freshers

Job Title: Customer Service Representative

Salary Package: ₹18,000 – ₹25,000 a Month

Company Name: Wipro

Job Location: Gurugram

Qualification : 12th Pass

Job Info:

Wipro HR Services India Pvt Ltd. is looking for a Customer Service Representative

We are looking for smart professionals with a great attitude to make every single client interaction delightful.

Your Impact as a Customer Service Representative
* Customer Service through calls, Chats & emails
* Ensure timely and accurate service delivery at defined productivity levels
* Build client & domain knowledge to be able to deliver a resolution on the first conversation
* Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
* Maintain Internal & Client level delivery quality on calls, chats & email conversations
* Adhere to Customer Service Attendance & Accountability policies
* Execute issue /query resolution and ensure proper documentation & follow-up
* Identify, share and support operational improvements

Click Here : Apply Now

Leave a Reply

Your email address will not be published. Required fields are marked *