Post Name Associate Date September 25, 2023 Short Info. Wipro Limited is inviting applications for the position of Associate Here you are given complete information about the job. Must read the complete article for complete information.
Wipro Limited Recruitment 2023 Overview
| Company Name | Wipro Limited |
| Post Name | Associate |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | Information Technology |
| Location | Mumbai |
| Category | Sales |
| Official Website | Wipro Limited |
| Salary | UPTo 3.0LPA + Incentives |
About Wipro Limited Company
It is one of the leading Big Tech companies. Wipro’s capabilities range across cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technology consulting services to customers in 167 countries.
Why Should You Join
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
Responsibilities :
Fielding all incoming assist requests from customers through telephone and/or emails in a courteous way Document all pertinent stop person identity statistics, which include name, department, touch statistics and nature of trouble or issue Update very own availability with inside the RAVE device to ensure productivity of the system Record, track, and report all queries received, trouble-fixing steps taken and overall a hit and unsuccessful resolutions Follow preferred techniques and approaches to solve all client queries Resolve purchaser queries as in keeping with the SLA`s described in the contract Access and preserve inner expertise bases, assets and frequently requested inquiries to resource in and offer powerful problem resolution to customers Identify and study suitable product info to facilitate better purchaser interplay and troubleshooting Document and examine name logs to identify maximum taking place traits to prevent destiny issues .
Education Requirement :
- Bachelor’s Degree
Skills Requirement
Stay up-to-date on product features, changes, and updates with product training.
. Participates in product specific training and other training as per customer requirements/recommendations.
. Work with your team leader to brainstorm and identify training topics and learning challenges to better serve your customers. Self-study opportunities and maintaining personal networks
Location
Mumbai, India
How To Apply For a Wipro Limited Associate
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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