Job Title: Service Delivery Officer
Salary Package: ₹20,000 – ₹40,000 a Month
Company Name: Kotak Mahindra Bank
Job Location: Thiruvananthapuram, Kerala
Qualification : Bachelor’s Degree
Job Info:
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- · Handling personalized service requests of customers.
· Generation of timely business MIS.
· Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
· Coordination with CPC/RPC/Investment desks for account opening of customers.
· Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT:
· Developing and maintaining banking relationships with a select group of high net worth customers
· Excellent communication skills with customer service orientation
· Courteous and polite.
· Good knowledge of Microsoft excels.
Understanding of banking norms and processes.
- · Handling personalized service requests of customers.
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