Service Delivery Officer – Kotak Mahindra career

Job Title: Service Delivery Officer

Salary Package: ₹20,000 – ₹40,000 a Month

Company Name: Kotak Mahindra Bank

Job Location: Thiruvananthapuram, Kerala

Qualification :  Bachelor’s Degree

Job Info: 

            • ·       Handling personalized service requests of customers.

              ·       Generation of timely business MIS.

              ·       Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.

              ·       Coordination with CPC/RPC/Investment desks for account opening of customers.

              ·       Managing complaints of customers and ensuring their resolution within TAT.


              JOB REQUIREMENT:

              ·       Developing and maintaining banking relationships with a select group of high net worth customers

              ·       Excellent communication skills with customer service orientation

              ·       Courteous and polite.

              ·       Good knowledge of Microsoft excels.

              Understanding of banking norms and processes.

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