Job Name: Photographer
Salary: ₹15,000 –₹18,000 per month
Company Name: Kalki Fashion
Location: Mumbai ,Maharashtra
Qualification : 10th, 12th, Graduation
Language: English/Hindi
Job Info –
Seeking an experienced customer service executive who has the technical and practical knowledge of customer service/relationship management process in a retail environment. The ideal candidate should be from a retail environment (online/superstore/discount), should be a proven self-starter who understands the nuances of customer service in a retail environment, for several fashion product categories (apparel, watches, eyewear, footwear, jewellery) The executive should have experience in multiple customer service support channels e.g. in-bound/outbound calling, e-mail, web chat etc. The customer service manager will collaborate with internal teams for a satisfactory user experience.
- Love for fashion and lifestyle products
- Strong understanding of customer psyche and issues in retail purchases and the ability to manage/reduce customer service costs
- Ability to create/analyze reports and give recommendations.
- Ability to remain flexible and willing to change strategies
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