Job Title: Content Writer
Salary Package: ₹20,000 – ₹25,000 a Month
Company Name: PhonePe
Job Location: Bengaluru, Karnataka
Qualification : Bachelor’s Degree
Job Info:
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- We are on the lookout for a passionate content writing intern who can help create a positive experience for PhonePe customers at every step of their journey on the app. If communication is your forte, and you are keen on providing a transparent & trusted customer experience through content initiatives, please send us your updated CV.
Responsibilities
- Create customer-centric help content with a view of educating and resolving customer issues
- Identify, implement, and measure content/communication changes based on product changes/requirements and data
- Create interactive chatBOT conversations that will aid 1,500+ customer support executives in delivering a customer experience that is par excellence
- Research industry best practices on various content formats & channels
Key Requirements
- Strong communication skills; both written and verbal
- Ability to cogently & passionately present and defend ideas/thoughts that aim at improving customer experience
- Well versed in Microsoft Word, Excel, & Powerpoint, and popular Content Management Systems
Prior content creation experience and/or working with customer experience teams will be an advantage. The key focus of this role is to align communication to customer experience.
- We are on the lookout for a passionate content writing intern who can help create a positive experience for PhonePe customers at every step of their journey on the app. If communication is your forte, and you are keen on providing a transparent & trusted customer experience through content initiatives, please send us your updated CV.
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Click Here : Apply Now