PhonePe Recruitment 2022 – Content Writer – Financial Jobs

Job Title: Content Writer

Salary Package: ₹20,000 – ₹25,000 a Month

Company Name: PhonePe

Job Location: Bengaluru, Karnataka

Qualification : Bachelor’s Degree

Job Info:

      • We are on the lookout for a passionate content writing intern who can help create a positive experience for PhonePe customers at every step of their journey on the app. If communication is your forte, and you are keen on providing a transparent & trusted customer experience through content initiatives, please send us your updated CV.


        • Create customer-centric help content with a view of educating and resolving customer issues
        • Identify, implement, and measure content/communication changes based on product changes/requirements and data
        • Create interactive chatBOT conversations that will aid 1,500+ customer support executives in delivering a customer experience that is par excellence
        • Research industry best practices on various content formats & channels

        Key Requirements

        • Strong communication skills; both written and verbal
        • Ability to cogently & passionately present and defend ideas/thoughts that aim at improving customer experience
        • Well versed in Microsoft Word, Excel, & Powerpoint, and popular Content Management Systems

        Prior content creation experience and/or working with customer experience teams will be an advantage. The key focus of this role is to align communication to customer experience.

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