Job Title: Advance Customer Services
Salary Package: ₹38,000 – ₹55,000 a Month
Company Name: Oracle
Job Location: Bengaluru, Karnataka
Qualification : Bachelor’s Degree
Job Info:
As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.
Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)
Responsibilities
Oracle CPQ Developer:-
5+yrs of experience in Oracle CPQ.
Should be familiar with Oracle CPQ, Order Management, of Oracle Fusion and Integrations
Experience in Data Conversion, Data Migration and Developing Interfaces in CPQ
Fluent in CPQ Administrator activities and able to model CPQ solutions in the cloud
Hands-on with CPQ Commerce and Catalog (configurator) modeling and configurations
Extensively worked on Core Oracle Technologies (PL/SQL, SQL, BML, BMQL, Analytics, XML, XSLT, CSS3, AJAX, JavaScript, Document Engine, Workflows and Web Services (SOAP/REST))
Thorough with AIM or OUM Methodology or Industry Best Practices
Strong in Team Management, Mentoring and Monitoring Skills
Strong oral and written communication skills
Familiar with Devops/Sprints methodolgies
Other Details:
– good to have exposure of working on Client Locations and in Client Facing roles
– Experience in Implementation projects
– Oracle CPQ Certification
– experience in Oracle CPQ or Bigmachines CPQ, should have worked in any On-Prem or Cloud versions