Job Title: Customer Service Executive
Salary Package: ₹20,000 – ₹25,000 a Month
Company Name: Muthoot Finance
Job Location: Bhilai, Chhattisgarh
Qualification : Bachelor’s Degree
Muthoot Finance Is a great opportunity for freshers to start you career and for experienced candidates to excel you career and skills.
Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
Generate business and leads for new loans from new customers Handle branch walk-ins for business
Generate referrals through existing customer base and walk-ins.
Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
Handle customer requests and complaints and take it to closure.
Understand the need of the customer and cross sell other products accordingly.
Generate business and leads for other products like insurance, NCDs, gold coin etc.
Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily
Conducting outbound marketing activities to ensure continuous Walk-In the branches.