Job Name: : Relationship Officer
Salary: ₹20,000 –₹32,000 per month
Company Name: Kotak Mahindra Bank
Location: Varanasi, Uttar Pradesh
Qualification: 10th, 12th, Graduation
Language: English/Hindi
Job Info –
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- · Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.· Speed and efficiency of service given· Sales targets for banks and investment products.· Going beyond the professional need of the customer by providing other products. Enhancement of customer value
· Cross-sale of asset products
· Back-up to relationship managers holding HNI relationship
· Customer acquisition through referrals
JOB REQUIREMENT:
· Equal blend of service and sales orientation. In absence of equality, prefer sales orientation as a skew
· Thorough understanding of banking
· Customer Retention
Cost Efficiency Through Process
- · Handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, liability on product features, Cheque book insurance.· Speed and efficiency of service given· Sales targets for banks and investment products.· Going beyond the professional need of the customer by providing other products. Enhancement of customer value
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