Post Name Officer – Customer Service

Date September 22, 2023

Short Info.

IndiGo is inviting applications for the position of Officer – Customer Service Here you are given complete information about the job. Must read the complete article for complete information.

Table of Contents

Indigo Airlines Recruitment 2023 Overview

Company Name	Airtel
Post Name	Officer – Customer Service
Job Type	Full Time Job
Experience	0 to 2 years
Function/Business Area	Airlines
Location	New Delhi
Category	Retail
Official Website	Indigo Airlines
Salary	UPTo 4.0LPA + Incentives

About Indigo Airlines Company

IndiGo, is one of the fastest growing global low-cost carriers of Today. We commenced operations in August 2006 with the objective of not only redefining affordable air travel in India but also to facilitate business trade through our air cargo services.

Working here means you’ll be part of something genuinely special. Funded by marquee investors and guided by a unique set of values, IndiGo is India’s largest passenger airlines. We take pride in providing opportunities to our employees to create, explore, express, take risks and grow. At IndiGo, you’ll always be doing things that would be beneficial to millions.

Why Should You Join

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Responsibilities :

Assist customers through all procedures related to arrivals & departures in the following activities.

Making reservations across the counter, selling of tickets, remitting cash to the concerned department, answering customer queries over the telephone.

Attend the pre – flight and post flight briefings, setting up of check-in counters, screening of checked in baggage, maintain high quality of Check in procedures, to assist customers with special requests.

Arrivals: To assist customers with special requests / Mishandled / damaged baggage, prepare all required reports, follow up with the en-route stations regarding lost baggage, post-flight departure, filing of all necessary flight papers, any other responsibility assigned by the management from time to time.

Education Requirement :

Full Time Graduate

Skills Requirement

Excellent verbal and written communication skills to interact with passengers professionally and effectively. Clear and empathetic communication is essential, especially when addressing customer concerns or issues.

A strong focus on providing exceptional customer service and ensuring passengers’ needs and concerns are addressed promptly and to their satisfaction.

In-depth knowledge of IndiGo’s services, flight schedules, policies, and procedures to assist passengers accurately.

Strong problem-solving abilities to address passenger issues, such as booking problems, baggage concerns, flight delays, or cancellations.

Location

New Delhi, Delhi

How To Apply For a Indigo Airlines Officer – Customer Service

To begin, click the Apply Now button given below.
You can now access the official website.
Read the official announcement for further information.
Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
You press the final submission button a at this point and wait.
On your screen, your application form will display.

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Indigo Airlines Job Recruitment 2023 For Officer – Customer Service Posts Apply online