Job Position: Customer Service Executive
Company Name: IDFC First Bank
Qualification: Any Graduate
Salary: Up to 4 LPA (Expected)
Location: Noida, Uttar Pradesh, India
Job Description:
Are you passionate about providing exceptional customer service? IDFC First Bank is now recruiting for the position of Customer Service Executive in 2023. Join our renowned banking institution and be part of a team dedicated to delivering superior customer experiences.
Responsibilities:
Handle customer inquiries, complaints, and requests via various channels (phone, email, chat).
Provide accurate and timely information regarding banking products, services, and processes.
Assist customers in resolving account-related issues, including transaction disputes and account maintenance.
Ensure customer satisfaction by delivering personalized and efficient service.
Requirements:
High school diploma or equivalent; bachelor’s degree preferred.
Excellent verbal and written communication skills.
Strong problem-solving and interpersonal skills.
Ability to multitask and work in a fast-paced environment.
Prior experience in customer service or banking is a plus.
Join our team at IDFC First Bank and embark on a rewarding career in the banking industry. Apply now to become a Customer Service Executive and contribute to our mission of delivering exceptional service to our valued customers.