IDFC FIRST Bank Hiring For Banker-Customer Experience at Hyderabad

Job Title: Banker-Customer Experience

Salary Package: ₹15,000 – ₹30,000 a Month

Company Name: IDFC FIRST Bank

Job Location: Hyderabad, Telangana

Qualification :  Bachelor’s Degree

Job Info:

        • The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for providing customer service, cross-sell and deepening of accounts for a designated branch. The role bearer is responsible for forging effective relationships with customers and ensuring quality customer service is delivered consistently, contributing to achieving larger branch banking channel goals.

          Roles & Responsibilities

          Key / Primary Responsibilities of the Role – List the primary deliverables

          “- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics

          – Assessing customer propensity and ensuring higher product penetration per relationship

          – Referencing for more business from existing customers

          – Handle customer queries and complaints

          – Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.

          – Assist in closure of all observations on audit report”     

        Click Here : Apply Now

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