Job Title: Banker-Customer Experience
Salary Package: ₹15,000 – ₹30,000 a Month
Company Name: IDFC FIRST Bank
Job Location: Hyderabad, Telangana
Qualification : Bachelor’s Degree
Job Info:
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- The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for providing customer service, cross-sell and deepening of accounts for a designated branch. The role bearer is responsible for forging effective relationships with customers and ensuring quality customer service is delivered consistently, contributing to achieving larger branch banking channel goals.
Roles & Responsibilities
Key / Primary Responsibilities of the Role – List the primary deliverables
“- Giving the client need based product solutions and, in the process, aligning client requirements with business specifics
– Assessing customer propensity and ensuring higher product penetration per relationship
– Referencing for more business from existing customers
– Handle customer queries and complaints
– Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
– Assist in closure of all observations on audit report”
Click Here : Apply Now
- The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost-effective customer engagement. The role bearer would be responsible for providing customer service, cross-sell and deepening of accounts for a designated branch. The role bearer is responsible for forging effective relationships with customers and ensuring quality customer service is delivered consistently, contributing to achieving larger branch banking channel goals.
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