Hdfc Bank Recruitment 2022 12th Pass | Current Job Openings For Freshers 2022 | Private Bank Jobs Near Me For Freshers

Job Name: Customer Care Executive

Salary:  ₹22,000 –₹38,000 per month

Company Name: HDFC Bank

Location:  Tirupati, Andhra Pradesh

Qualification: 10th, 12th, Graduation

Language: English/Hindi

Job Info –

    • Lobby Management Queue handling Proper housekeeping, upkeep, etc.
    • Ensure quality customer service is delivered Escalate irate customers to the Teller Authorizer or BM Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area Monitor all complaints received and ensure that complaints are closed within the TAT Ensure customer communication on closures Check with customers if the process of complaint resolution has been managed well Preventive complaint management Asking for feedback from customers, who may not be complaining

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