Job Title: Specialist
Salary Package: ₹25,000 – ₹45,000 a Month
Company Name: HCL Technologies
Job Location: Noida, Uttar Pradesh
Qualification : Graduate
- Job Description: Service-Now Developer
Level-1 Relevant Experience: 1-2 yrs
Candidate should have good Admin/Configuration/Development level knowledge of:-
• Incident, Problem, and Change Management, Release and Knowledge Management
• User Administration: – Creation of user, roles, assignment groups.
• Reporting: – Import or export of data.
• Development of Form Customization, Business Rule, Client Script.
• Understanding of ITIL Concepts.
Level-2 Relevant Experience: 2-4 yrs
Candidate should have good Admin/configuration/Development knowledge of:-
- To assist the team with assessments, account issues, metrics etc. as per requirements.
- To customize and design training solutions.
- To deliver training solutions around standard offerings as per plans.
- To ensure smooth running of the training solution in an account.
- To identify and provide solutions to an account’s training needs as per requirements specified.
- To manage and develop the team for higher levels of engagement.