Job Title: Customer Service Executive
Salary Package: ₹22,000 – ₹35,000 a Month
Company Name: Tata Communications
Job Location: Chennai, Tamil Nadu
Qualification : Bachelor’s Degree
Job Info:
-
-
- Identify patterns, analyze trends, assess and understand events, integrate information from teams (Site & Central Teams) to ensure forward planning and prevent or minimize impact on performance
- Drive the selection and implementation of process improvement & cost optimization projects by analyzing the Performance Metrics with a vision to enhance customer experience
- Identifying training and development needs; and participating in the hiring, promotion,
- coaching, teaching, and evaluation of on roll team members
- Balance the short term and long-term goals and drive right decision making and performance culture
- Lead all communication and collaboration with cross functional teams to maximize the Outbound Performance
- Continually raise the bar on quality and safety standards in the Fulfilment centre
- Ensure the execution of Operations in line with SOPs
- Adhere to Company standards and policies in addition to all regulatory requirement
- Identifying training and development needs; and participating in the hiring, promotion,
- coaching, teaching, and evaluation of on roll team members
- Balance the short term and long-term goals and drive right decision making and performance culture
- Lead all communication and collaboration with cross functional teams to maximize the Outbound Performance
- Continually raise the bar on quality and safety standards in the Fulfilment centre
- Ensure the execution of Operations in line with SOPs
- Adhere to Company standards and policies in addition to all regulatory requirement
Click Here : Apply Now
-