Job Name: Manager- CX Design
Salary: ₹22,000 –₹35,000 per month
Company Name: Flipkart
Location: Flipkart Jobs For Freshers In Bangalore| Work From Home Jobs For Graduate Students | 3 To 4 Hours Part Time Job In Bangalore, India
Qualification: 10th, 12th, Graduation
Language: English/Hindi
Job Info –
- Help develop policies, processes, systems and partnerships across the company to enable partner teams to improve customer experience.
- Share data, insights and best practices from within the company and outside to constantly help improve customer experience.
- Create BRDs, SOPs, etc. and interact with various teams to implement enhancements
- Create and enforce the right customer experience guardrails, exception handling mechanisms and business throttles to ensure that sub-par experience is not delivered or removed immediately once identified.
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