Post Name Customer Support Executive Date August 11, 2023 Short Info. We are looking for a seasoned sales & business development manager with exceptional skills.
Identify key markets and the types of hotels that would complement our current product offerings and revenue growth
Flipkart Recruitment 2023 Overview
| Company Name | Flipkart |
| Post Name | Customer Support Executive |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | E-commerce |
| Location | Gurgaon |
| Category | sales |
| Official Website | Flipkart |
| Salary | UPTo 3.0LPA + Incentives |
About Flipkart Company
We are looking for a seasoned sales & business development manager with exceptional skills.
Identify key markets and the types of hotels that would complement our current product offerings and revenue growth
Grow net revenue in the market by producing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, ensuring rate competitiveness, participating in weekly market review meetings, maintaining inventory and rates, following up on all expiring contracts, analyzing weekly reports, negotiating and securing market deals and merchandising all deals on our sites
Maintain key accounts (e.g. Hotels, Top Seller Hotels in the respective market, etc.) by conducting a weekly competitive analysis for key markets, reporting findings, and making adjustments to monitor, evaluate and report on individual accounts and market’s progress toward weekly, and monthly and annual targets, provide educational seminars, take advantage of merchandising advertising opportunities, identify opportunities for growth, initiate annual contract renewal process for larger accounts
Why You Should Join
- Preferred candidates having past work experience in sales, key account management
- Should have a sound understanding of the fast-changing Domestic travel scenario & complexities related to changing customer buying behavior
- Geographical understanding of the assigned market & flair for travel is also a prerequisite for the job profile
- Plan the overall course of action for each account
- Proactively identify opportunities to partner with hotels to grow our business
- Lead discussions with hotels to identify opportunities
- Manage, establish and maintain deep and long-term relationships
- Coordinate training of partner hotels on our extranet and the online business
- Review monthly production reports and provide feedback to top-producing hotels on plan and execute market visits
- Negotiate and secure market deals and merchandise all deals on our sites
- Monitor, evaluate, and report on individual accounts and the market’s progress toward weekly, monthly and annual targets cull out insights for future course of action
- Ensure rate and inventory competitiveness
- Follow up on all expiring contracts
- Participate in weekly market review meetings
- Conduct weekly and monthly competitive analyses for key markets and action opportunities
Education Requirement
Bachelor’s Degree
Skills Requirement
Business Development Management, sales, negotiation
New Vendor Development, key account management