Job Title: Relationship Officer
Salary Package: ₹20,000 – ₹30,000 a Month
Company Name: D Mart
Job Location: Andhra Pradesh – Vijayawada –
Qualification : 12th Pass
- Is responsible for over all store operations. An average store has approximately 150 staff with floor area of approx 20,000 square feet and having approximately 10,000 SKUs. Is responsible for store opening/closing based on the shift. Conduct Daily briefing for SA along with floor officer & managers and for cashier, packers along with cash officer. Review the daily manpower availability and accordingly allocate staff & promoters to ensure smooth functioning of store. Authorise the daily attendance of staff. Develope a strategy for implementation of manpower plan also make suggestions if the current manpower plan is to be revised. Coordinate with 3P vendors, purchase to ensure adequate staffing. Conduct recruitment of Sales Associates, packer, cashiers in consultation with area manager and housekeep & security staff with the support of HR officer. Ensure systems & process for timely induction of new joiness (SAs, cashier, packers). Conduct On the Job Training for new joiness (floor officers, Department managers, Assistant store manager). Interact & engage regularly with staff & team members, coach & guide them to maintain high motivation levels and heathy work environment & culture. Conduct monthly reviews for officers, managers and share Feedback, prepare development action plan. Identify potential candiates for promotion & progression. Ensure performance standard, discipline & grooming standards are maintained.
- Has good Leadership skills. Is good at planning, directing, delegating. Strong on analytical skills. Believes in monitoring, followup & implementation. Is able to hand hold, guide and groom the team working with him/her. Has good communication skills. Is strong on processes. Has good coordination skills and can take quick decisons for complex challenges in an effective manner. Should be compter Savy MS Excel, SAP