Customer Support Job In Bangalore For Freshers | 12th Pass Private Job Near Me | Latest Job Vacancy 2022

Job Name: Customer Support Executive

Salary:  ₹18,000 –₹28,000 per month

Company Name: Outpace Consulting

Location: Bengaluru, Karnataka

Qualification: 10th, 12th, Graduation

Language: English/Hindi

Job Info –

  • Responsible for calling Insurance companies (in US) on behalf of doctors/physicians and follow up on outstanding Accounts Receivable.
  • To prioritize the pending claims for calling from the aging basket.
  • Should be able to convince the claims company (payers) for payment of their outstanding claims.
  • To check the appropriateness of the insurance information given by the patient if it is inadequate or unclear.
  • To make a physical call by following the international norms and applicable rules for confidentiality and HIPAA compliance.
  • Escalate difficult collection situations to management in a timely manner.
  • Review provider claims that have not been paid by insurance companies.
  • Handling patients billing queries and updating their account information.
  • Post cash and write off the contractual adjustments accordingly while working on the accounts.
  • Meeting daily/weekly and monthly targets set for an individual.

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