Job Title: Representative/ Operations
Salary Package: Rs.6 LPA
Company Name: Concentrix
Job Location: Hyderabad/ Bhubaneswar
Qualification : Graduation
Job Info:-
Good Communication skills (both written as well as spoken).
Learning Aptitude – must showcase the hunger to learn and grow.
Flexibility – shouldn’t be rigid about location, technology etc.
Should be willing to comply with all the organizational policies – RtO etc.
Candidates must have completed graduation from technology and engineering related technical courses Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Maintain basic knowledge of client products and/or services
Prepare complete and accurate work including appropriately notating accounts as required
Participate in activities designed to improve customer satisfaction and business performance
Offer additional products and/or services
Track, document and retrieve information in call tracking database
How to Apply?
As always, look through the particulars on this page.
After reading, scroll through to spot the apply link.
Click on the apply link to get diverted to the jobs.concentrix.com website.
Enter the details as per the instructions provided.
Cross-check the provided details before submitting the application.