Concentrix Job Recruitment 2023 – Representative Operations Posts – Private Company Job In India

Job Title: Representative, Operations

Salary Package: ₹25,000 – ₹35,000 a Month

Company Name: Concentrix

Job Location: Noida, Uttar Pradesh

Qualification :  Bachelor’s Degree

Job Info:

The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client’s product or services.
Experience – Fresher or any experience

• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)

• Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer

   Candidate Profile

• Graduate / Undergraduate in any discipline (may vary basis the job requirement)

• Courteous with strong customer service orientation

• Strong computer navigation skills and PC Knowledge

• Ability to effectively communicate, both written and verbally

• Dependable with strong attention to detail

• Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly

• Tolerance for repetitive work in a fast-paced, high production work environment

Click Here : Apply Now

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