Job Title: Contact Centre Specialists
Salary Package: ₹22,000 – ₹30,000 a Month
Company Name: Cars24
Job Location: Gurugram, Haryana
Qualification : Bachelor’s Degree
Job Info :
Do you love delighting customers? Join our founding team that will change the ways cars are bought and sold in Australia!
As a Contact Centre Customer Service your biggest job will be to delight and amaze our customers when you are responding to them, as they research cars, buy them, or need after sales support. You will be supported by an enthusiastic, energetic team of people who are also customer-first, and you will receive all the necessary training you need to succeed in this role.
- Be the face and voice of Cars24 to our customers when speaking with them
- Go above and beyond to delight and amaze our customers, with a warm attitude, exceptional communication skills and a highly professional demeanour – so much so that they would want to tell their friends all about their experience with Cars24
What you should have:
- At least 2-3 years customer service experience in a contact centre or well-known retail environment, where you also have engaged with customers over the phone, social media, email, live-chat or any other channels.
- A customer champion outlook – you take seriously the role of being the voice of the customer within the organisation and nothing less than 100% satisfaction is good enough for you.