Bulk Hiring For Teleperformance In Delhi – Customer Service Process

• • • • Greetings from Teleperformance….!!!Bulk hiring for Premium Customer Service Process

        Criteria:-Minimum Qualification: Graduate Candidate Should be comfortable with 6 Days working Immediate Joiner preferably people staying in

        GURGAON or DELHI.

        Work from office job.

        • Manage large amounts of incoming phone calls
        • Generate sales leads
        • Identify and assess customers needs to achieve satisfaction
        • Build sustainable relationships and trust with customer accounts through open and interactive communication
        • Provide accurate, valid and complete information by using the right methods/tools
        • Meet personal/customer service team sales targets and call handling quotas
        • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
        • Keep records of customer interactions, process customer accounts and file documents
        • Follow communication procedures, guidelines and policies
        • Take the extra mile to engage customers

        Requirements and skills:

        • Proven customer support experience or experience as a Client Service Representative
        • Track record of over-achieving quota
        • Strong phone contact handling skills and active listening
        • Familiarity with CRM systems and practices
        • Customer orientation and ability to adapt/respond to different types of characters
        • Excellent communication and presentation skills
        • Ability to multi-task, prioritize, and manage time effective.

INTERVIEW Address :Teleperformance India Pvt Ltd.Plot- 96-97,Udyog Vihar Phase-4,Sector -18, Gurgaon, Haryana.( Near Bharti Airtel Building , Opposite – SEWA TOWER )( Nearest metro station – MG Road)

Timing : Monday to Saturday ( 10:30 am – 4:00 pm ) Work Location- Gurgaon.

Regards,

Abhishek Sharma

Human Resource:- 8447001280