Bulk Hiring For Teleperformance In Delhi – Customer Service Process

Job Title: Customer Service Process

Salary Package: ₹25000 – ₹30,000 a Month

Company Name: Teleperformance

Job Location: New Delhi, Delhi

Qualification : 12th Pass

Job Info: 

        • Greetings from Teleperformance….!!!Bulk hiring for Premium Customer Service Process

          Criteria:-Minimum Qualification: Graduate Candidate Should be comfortable with 6 Days working Immediate Joiner preferably people staying in

          GURGAON or DELHI.

          Work from office job.

          • Manage large amounts of incoming phone calls
          • Generate sales leads
          • Identify and assess customers needs to achieve satisfaction
          • Build sustainable relationships and trust with customer accounts through open and interactive communication
          • Provide accurate, valid and complete information by using the right methods/tools
          • Meet personal/customer service team sales targets and call handling quotas
          • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
          • Keep records of customer interactions, process customer accounts and file documents
          • Follow communication procedures, guidelines and policies
          • Take the extra mile to engage customers

          Requirements and skills:

          • Proven customer support experience or experience as a Client Service Representative
          • Track record of over-achieving quota
          • Strong phone contact handling skills and active listening
          • Familiarity with CRM systems and practices
          • Customer orientation and ability to adapt/respond to different types of characters
          • Excellent communication and presentation skills
          • Ability to multi-task, prioritize, and manage time effective.

INTERVIEW Address :Teleperformance India Pvt Ltd.Plot- 96-97,Udyog Vihar Phase-4,Sector -18, Gurgaon, Haryana.( Near Bharti Airtel Building , Opposite – SEWA TOWER )( Nearest metro station – MG Road)

Timing : Monday to Saturday ( 10:30 am – 4:00 pm ) Work Location- Gurgaon.


Abhishek Sharma

Human Resource:- 8447001280

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