Job Title: Executive
Salary Package: ₹20,000 – ₹30,000 a Month
Company Name: Bajaj finserv
Job Location: Huliyar, Karnataka
Qualification : Bachelor’s Degree
- Responsible for Field Debt Collection of Credit Card in the respective location.
- Personal Visit to high POS and Critical customers.
- Identifying the Collection Agencies in the respective Location for Capacity building.
- Managing Agencies and Collection Executives of Agency.
- Ensuring timely allocation in automated or manual environment.
- Delivery of Critical Collection Performance metrics in the location for Cards.
- Ensuring legal guidelines are complied for entire collection structure in letter and sprits.
- Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.
- Ensure adherence to the Code of Conduct.
- Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.
- Handle customer issues escalations.
- Ensuring documented feedback and action taken on all cases in soft buckets.
- Ensuring adequate “Feet on Street” availability bucket-wise / segment-wise.
- Report for support on mechanism for legal / police issues.