Amazon Job Vacancy In Hyderabad 2023 – Transportation Representative Posts For Graduates

• • Overview
    The L2 associate acts as the primary interface between Amazon and our seller partners, so to our seller partners- you ARE Amazon. L2 Associates are expected to identify seller concerns and work on troubleshooting seller issues and provide process improvement suggestions.

    Summary of Responsibilities

    • Effectively communicate in a clear and professional manner at all times
    • Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
    • Effectively manage sensitive cases by reporting up the escalation matrix
    • Demonstrate excellent time-management skills

     

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    BASIC QUALIFICATIONS

    Qualitative Requirements
    Ø Graduation in any specialization from a recognized university.
    Ø Excellent communication skills (written and verbal) in language.

    BASIC QUALIFICATIONS

    Qualitative Requirements
    Ø Graduation in any specialization from a recognized university.
    Ø Excellent communication skills (written and verbal) in language.
    Ø Ability to communicate correctly and clearly with all customers
    Ø Good comprehension skills – ability to clearly understand and state the issues customers present
    Ø Ability to concentrate – follow customers issues without distraction to resolution

    PREFERRED QUALIFICATIONS

    *Logistics background and Experience in similar role
    * Proficient in Exce

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