Amazon Job Recruitment 2023 – Transportation Representative Posts – Private Company Job Near Me

NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions .

Purview of a Trans Ops Representative:
A Trans Ops Representative at NOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at NOC works across two verticals .

A Trans Ops Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form.

Key job responsibilities
Trans Ops Representative should be able to ideate process improvements and should have the zeal to drive them to conclusion.
Responsibilities include, but are not limited to:

· Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers)

• Providing real-time customer experience by working in 24*7 operating environment.

BASIC QUALIFICATIONS

• Bachelor’s degree
• 12-24 months of work experience.
• Good communication skills – Trans Ops Representative will be facilitating flow of information between external
• Proficiency in Excel (pivot tables, vlookups)
• Demonstrated ability to work in a team in a very dynamic environment

PREFERRED QUALIFICATIONS

Graduate with Bachelor’s degree Good logical skills Good communication skills – Trans Ops Representative will be facilitating flow of information between different teams