Job Title: ML Data Associate
Salary Package: ₹22,000 – ₹30,000 a Month
Company Name: Amazon
Job Location: Bengaluru
Job Info:
Amazon is seeking highly motivated Machine Learning Data associates for its Fulfillment by Amazon’s (FBA) Support Operations site in Bangalore. FBA is a growing business built around Amazon’s world class capability in Ordering, Fulfillment, Transportation and Customer Service. By leveraging our current scale and supply chain, FBA can provide a low cost alternative for fulfillment and enable sellers to rapidly grow their business.
Key job responsibilities
• Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.
• Evaluate research requests from FBA Sellers for lost and damaged inventory in a contact center environment (email/ticketing only, no phones).
About the team
Mission – To mitigate business risk while driving an excellent customer experience
BASIC QUALIFICATIONS
• Bachelor’s Degree
• Experience with Microsoft Office, including Outlook, Word, and Excel
• Exceptional analytical, logical and data gathering skills
PREFERRED QUALIFICATIONS
• Experience in a production environment and proven track record of achieving productivity and quality targets.
• Previous experience in a contact center environment.