Amazon Job Recruitment 2022 | HR Contact Center Job For Freshers In Hyderabad | Work From Home Job For Graduates

Job Name: : HR Contact Center Associate

Salary:  ₹15,000 –₹22,000 per month

Company Name: Amazon

Location: Remote

Qualification: 10th, 12th, Graduation

Language: English/Hindi

Job Info – 

    • * Bachelor’s degree; Master’s degree a plus.
      * 0-10+ years of contact center, customer service, human resources or equivalent experience.
      * Proven ability using Microsoft Office skills and other computer or internet based programs.
      * Demonstrated proficiency handling customer contacts, queries and resolutions.
      * Proven ability to manage customer contacts in a fast paced environment.
      * Proven ability to adjust to constantly changing workloads.
      * Proven ability to follow existing process with high attention to detail.
      * Proficient in English, both verbal and written.

      PREFERRED QUALIFICATIONS

      * 2+ years of Contact Center, Customer Service, Human Resources or equivalent experience.
      * Basic US legislation Leave of Absence and Accommodations knowledge.
      * Previous experience working with SalesForce or similar programs.
      * 1 year of Leave and/or Accommodations experience, to include: previous work in a leave of absence and/or disability claim management role, with experience using case management systems, reviewing cases for eligibility, determining the appropriate leave and/or disability pay benefits that apply to a specific situation, and establishing/executing a case management plan.
      * Knowledge of US federal and state leave and disability laws
      * Previous HR experience
      * Proven ability to manage customer contacts in a fast paced environment.
      * Proven ability to adjust to constantly changing workloads.
      * Proven ability to follow existing process with high attention to detail.

Click Here : Apply Now

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