Job Name: : Customer Care Executive
Salary: ₹15,000 –₹22,000 per month
Company Name: Muthoot Finance
Location: Mohali, Punjab
Qualification: 10th, 12th, Graduation
Language: English/Hindi
Job Info –
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- Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
- Generate business and leads for new loans from new customers Handle branch walk-ins for business generation Generate referrals through existing customer base and walk-ins.
- Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
- To handle customer requests and complaints and take it to closure. Understand the need of the customer and cross sell other products accordingly.
- Generate business and leads for other products like insurance, NCDs, gold coin etc. Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily .
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