Post Name Customer Services Agent Date September 20, 2023 Short Info. Qatar Airways is inviting applications for the position of Customer Services Agent Here you are given complete information about the job. Must read the complete article for complete information.
Qatar Airways Recruitment 2023 Overview
| Company Name | Qatar Airways |
| Post Name | Customer Services Agent |
| Job Type | Full Time Job |
| Experience | 0 to 2 years |
| Function/Business Area | airlines |
| Location | Ahmedabad |
| Category | Retail |
| Official Website | Qatar Airways |
| Salary | UPTo 4.0LPA + Incentives |
About Qatar Airways Company
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
Responsibilities :
· Respond to customer queries over the telephone, email, fax, web chat, social media
· Maintain and generate reports as required
· Sell, up-sell and cross-sell Qatar Airways products and services to the customer
· Complete fraud prevention checks
· Make outbound calls to customers to provide information as and when it is required
Education Requirement :
· High School Qualification with 1 year of customer service experience.
· Having a Reservation & Ticketing background (GDS system experience-Amadeus/SITA etc) is preferred.
· Having Contact center experience is preferred.
· Excellent written and spoken English, confident to articulate and comprehend in English and can hold the conversation.
· Interactive, customer service oriented with warm, cheerful and expressive personality.
· Customer focused and always drives customer satisfaction when responding to customer enquiries and calls.
· Flexible to work on 24x 7 shifts.
· Relocation to Ahmedabad is required.
Skills Requirement
- Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Location
Ahmedabad, Gujarat
How To Apply For a Qatar Airways Customer Services Agent
- To begin, click the Apply Now button given below.
- You can now access the official website.
- Read the official announcement for further information.
- Select the Apply Online button, then accurately complete the Job Post Application Form by entering all the required information.
- You press the final submission button a at this point and wait.
- On your screen, your application form will display.
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